Penguin Toys

Terms & Conditions

The terms and conditions ("information") compiled in this document are subject to change without notice. It is the responsibility of the any person seeking to rely on the information by visiting our website at or by contacting Penguin Toys on 011-2436982. "Penguin Toys", "we", "us" and "our" are references to Penguin Toys, the trading name of Penguin Toys & Novelties Pvt Limited (PV 2100) a company registered in Sri Lanka under the Companies Act No 7 of 2007.


This Service provides general information about Penguin Toys Limited and the products and services they offer. The information contained in the Service has been prepared solely for the purpose of providing information about Penguin Toys and the services and products they offer. Penguin Toys reserves the right to change, delete or move any of the material on the Service at any time without notice.

Penguin Toys and its affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service. This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.


Penguin Toys is a trade mark of Penguin Toys & Novelties Pvt Limited. The copyright and other intellectual property rights in the material contained in the Service are protected by Penguin Toys & Novelties Pvt Limited.

Returns for Exchange

  • Returns must be received within 7 days of the customer receiving the product(s).
  • The product(s) should be in its original condition and package.
  • Goods purchased invoice should be produced.
  • Please note we do not give refunds for exchanges.

Returns for Faulty Products

  • If a product is faulty, it should be returned to us within 7 days of the customer receiving the item.
  • Please contact or call us at 011-2436982 to arrange a return for the product.
  • Faulty products once received by Penguin Toys can be exchanged for new one or a refund.

Colours and Sizes

Penguin Toys provides high quality pictures of our products. Please be aware that whilst we have done all we can to ensure that you see real life colour, depending on your viewing screen the colours may appear slightly different to the actual products.